Liorra Tech's Miciti App

February 17, 2023


Liorra Tech's Miciti App: Connecting Citizens with Service Providers and Municipalities

Municipalities play a vital role in maintaining the quality of life in our communities. However, connecting with municipalities and reporting city problems can be a cumbersome process. That's where the Miciti app comes in, developed by Liorra Tech to bridge the gap between citizens, service providers, and municipalities.

The Miciti app allows users to access service providers in their area and report any city problems directly to the relevant municipalities. Miciti approached Liorra Tech to build their idea, which included a web app to onboard service providers, an admin panel to verify these service providers, and a mobile app where users can access the service provider directory and report problems to the municipalities for their specific areas.

Liorra Tech's approach to building the Miciti app started with an initial technical specification workshop and analysis of the idea, at the end of which they produced a technical specifications document. This document ensured that expectations were clearly defined and managed between the development team and the client.

Liorra Tech's iterative UX and UI design process delivered a modern user experience, applying the latest design thinking and best practices. They conducted research and analysis, client workshops, ideation and user journey development, prototyping, and final design evaluation. They finished the process by creating a component-based style guide to support the development team with ongoing development and implementation.

The result of Liorra Tech's process was a Miciti app that exceeded the client's expectations. The continuous engagement with the development team ensured that the proposed UX prototypes matched the final product. The project was a great success and is now launched to a set of Beta users, with product development iterated based on feedback received from these users.

Liorra Tech's approach also took future enhancements and features into account, allowing them to assist Miciti in launching their idea and optimizing the system for future scalability. With the Miciti app, citizens can now easily connect with service providers and municipalities, allowing for a more streamlined and efficient process for reporting city problems and improving the quality of life in our communities.

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